Report Email Issues

Are you experiencing issues with your NSG hosted email?

We can help! Please fill out the form below, and our techs will jump on it.

Please provide as much detail as you can.

Thank you!

Please provide your contact information

Your Name:

Your Email:

Your Phone #:

Please provide the following information to help us investigate:

Are you having trouble sending or receiving email?

Email address of sender (who the message was from):

Email address(es) of recipient (who the message was sent to):

Approximately what time and date did the issue(s) occur?
Our logs don't go back very far, so if this hasn't happened in the last couple of days, please try having the mail resent. If the issue persists, please include the most recent date and time below.

Please describe your issue in detail, along with any errors you may have received.
Please be thorough! The more information we have, the better we can investigate. This field requires a full explanation in order to be sent.

If you are able to include a screenshot of any errors you have received, please include that below.

Seeing the actual problem emails will also help us investigate.

Check this box if you would like to forward us some example emails to review.